Refund policy

Fur Reset does not accept voluntary returns or exchanges for a change of mind, except where required by applicable law.

If your order arrives damaged, contains the wrong item, or hasn’t arrived, please contact us through our store’s Contact page. Include your order number and a brief description of the issue. For damaged or incorrect items, please include clear photos of the item and packaging if available.

Contact us before mailing anything back so we can give you the correct instructions. We’ll review the issue and arrange a replacement or refund as appropriate. Approved refunds go back to your original payment method.

This policy does not limit any rights you have under applicable law.